國立屏東大學學報:管理類  2022/12
第五期 (Vol.5)    
 
醜小鴨也能變天鵝？工作自我效能對工作投入的影響：知識分享意願之調節效果  
Can Ugly Duckling Become Swan? Influence of Job Self-efficacy on Work Engagement: Moderating Effect of Knowledge Sharing Willingness
彭楷喻
Kai-Yu Peng
蔡譯緯
Yi-Wei Tsai
許庭偉
Ting-Wei Hsu
王議賢
Yi-Hsien Wang
【中文摘要】
本研究探討「知識分享意願」（knowledge sharing willingness）對工作自我效能與新人工作投入的調節效果。過去研究指出，工作自我效能是個人判斷自身能力可否完成工作任務的信念，可視為一種個體資源，缺乏此資源將會降低工作投入。多數企業會安排工作導師協助新進人員融入組織，而工作導師的「知識分享意願與新人是否能獲得知識、心理支持、對職業認同等工作資源有關，因此可能影響新進人員的工作自我效能與工作投入的關係。本研究假設新進人員的工作自我效能愈高，其工作投入愈高；具有知識分享意願的工作導師會使新人有愈高的工作投入；對工作自我效能較低的新進人員而言，工作導師的知識分享意願對其工作投入較有影響力。使用故事情境法發放問卷，共回收159個有效樣本，採用雙因子變異數分析。研究結果發現：(1)工作自我效能與工作投入有正向關係；(2)知識分享意願與工作投入有正向關係；(3)對於工作自我效能低的新人，知識分享意願會強化工作自我效能與工作投入之正向關係。
【中文關鍵字】 工作自我效能;工作投入;知識分享意願;新進人員

【英文摘要】
The purpose of this study was to investigate the moderating effect of knowledge sharing willingness on job self-efficacy and work engagement. Previous studies have pointed out that job self-efficacy is a belief that individuals judge whether their ability can complete the task or not, which can be regarded as an individual resource. Lack of this resource will reduce work engagement. A lot of enterprises arrange mentors to help newcomer integrate into the organization. Knowledge sharing willingness of mentors is related to work resources of newcomer, such as knowledge, psychological support or professional identity. That’s why knowledge sharing willingness may affect the relationship between job self-efficacy and work engagement. This study assumes that (a) The higher the job self-efficacy of newcomer, the higher their work engagement. (b) Mentors with a willingness to share knowledge will lead to higher work engagement of newcomer. (c) For newcomer with low job self-efficacy, mentors ' willingness to share knowledge has a greater impact on their work involvement. A total of 159 valid samples were collected by using the scenario approach, and the two-way analysis of variance was used. The results revealed that for newcomers with low job self-efficacy, knowledge sharing willingness will strengthen the positive relationship between job self-efficacy and work engagement. We suggest organization can implement and improve mentorship. This can make newcomer strengthen the relationship with senior staff and also persevere in work.
【英文關鍵字】job self-efficacy;work engagement;knowledge sharing willingnes;newcomer